24th September-22nd December : 9am-6pm, from Monday to Friday
January the 2nd – April 21st : From Monday to Friday 9am -6.30 pm AND Saturdays : 9am-noon & 1-6 pm
2018 SEASON : April 21st- September 15th.
The nearest airports are:
Béziers-Cap d’Agde : 18km
Montpellier : 85km
Perpignan : 93km
Carcassonne : 100km
Toulouse : 180km
No, this is strictly forbidden.
You can either rent 2 accomodations ; or rent an accomodation for 6 people and a pitch for the remaining person.
The stay must have been entirely paid at least 30 days before the date of arrival.
The gates of the campsite are closed from 23.30 to 7.00.
However, it is possible, in case of emergency to leave the campsite at night. You will then have to get in touch with the reception, in order to settle the departure formalities and organize your departure with the security service.
No, but we can organize your transport with a partner taxi at a preferential rate. If you are interested, please contact the reception no later than 72 hours before the desired date.
The campsite has permanent security and protection, 24/24 by a security team.
From Saturday 22 April until Saturday 16 September 2017 (closing at12:00 pm)
Yes, during the summer (July and August), a doctor visits the Camping La Yole twice a day, by appointment taken at the Info Point. The Doctor goes to see the clients directly on their rentals/pitches.
We have paid Wi-Fi services. We offer several packages: 60 mins; 1 day; 7 days; 14 days; 1 month and 3 months. You receive one code per device. The Wi-Fi connection is only for classic use (mails, general web surfing, this does not include videos, video games, and online TV).
Yes, you can receive visitors. They must present themselves at the reception with you, and will then receive special “visitors” bracelets. This will not cost the visitors anything. However, they will not be able to access the campsite facilities (swimming pools, tennis courts, etc.) or participate in the activities. They must leave the campsite by 11.30 pm at the latest.
Your children may come unaccompanied, provided they are accompanied by other adult adults and provided they provide parental authorization from both parents and a photocopy of their identity documents.
Yes, our biggest slide of 9.50m is forbidden for children under 8 years unaccompanied by an adult. Our average slide is forbidden for children under 10 years without an adult. The other slides have free access. However, children remain under the responsibility of their parents.
The nearest train station is BEZIERS (17km)
The campsite of Domaine La Yole is located at the Avenue de la Méditerranée in Vendres-Plage – 34350, next to Valras-Plage, in the department l’Hérault, in the region Languedoc-Roussillon, South of France.
The campsite is situated at 500m from the beach, fine sandy beach at the Mediterranean Sea.
GPS : E3° 15′ 41,00″ – N 43° 14′ 13,92″
Highway A9 (10 km)
Sortie Béziers Ouest n°36
Direction Valras-Plage Ouest / Vendres Plage Est
Avenue de la Méditerranée 34350 Vendres-Plage
Sortie Béziers n°64
Direction Valras-Plage Ouest / Vendres Plage Est
Avenue de la Méditerranée 34350 Vendres-Plage
Airport , Aéroport Béziers – Cap d’Agde (20 km)
00 33 (0)4 67 809 909
Train station, Gare de Béziers (15 km)
Line 16 Béziers – Valras-Plage
00 33 (0)4 67 28 36 41
When you arrive during the opening hours from the reception:
08:00 am/07:45 pm or 08:00 am/08:30 pm in July and august, our receptionists will welcome you with pleasure!
Arrivals after of the opening hours of the reception: until midnight maximum.
You booked a pitch or a mobile home:
The security guard will give you a map, a card for the gate and the keys for your mobile home in change of an identity card or a passport; you will have to come back the next day at the reception for the check-in.
You did not book:
The security guard can also propose you a pitch or a mobile home if there are available places. They will give you a map, a card for the entrance and the keys if it is a mobile home in change of an identity card or a passport; you will have to come back the next day at the reception for the check-in.
On site, you can find an aquatic park, a multi sports field, a French boules field and tennis courts.
Tennis courts: July and August: inscription at the Locaclub (3 € / hour, 2€ / half hour). May, June, September: free access to the tennis courts (key can be collected at the Locaclub).
There are day time animations: aqua gym in the pool, sports activities, archery, fencing, the adventure park, danses du soleil, playground, kids’ animations (5 – 12 years, places are limited) and youth club for the teenagers (July/august). As well as animations at night: mini disco for the kids, thematic evenings, evening shows, bar.
The animation team proposes entertainment for children from 5 to 12 years (places are limited) : during 2 hours in the morning and during 2 hours in the afternoon (except saturday) (nb the proposed activities are not comparable to babysitting, the level of entertainment offered is not suitable for toddlers that is to say not suitable for children under age of 5)
Yes, dogs are allowed on the campsite and in some accommodations (4.90€ / night). They must be vaccinated and tattooed, and must be held on a leash in the campsite. First category dogs are not allowed. Pit bulls and Rottweilers must be muzzled.
No, dogs are not allowed on the beach.
Only charcoal and gas barbecues are allowed. Electric grills are not allowed.
The site covers 23 hectares. The campsite is divided into ten sectors. See the map of the campsite.
The mobile homes are installed at various locations throughout the campsite.
Accommodations are given without any difference, according to the arrival of the bookings. We try our best to take into account your preferences, however without guarantee. The allocation and the name of the area in which is situated the accommodation will be known only on the day of arrival.
The capacity is different depending on the type of accommodation (from 2 to 6 people maximum, including children and babies).
There are several areas specially equipped for campers. Each area has its own sanitary building (except area citron and orange).
Pitches are given without any difference; according to the arrival of the bookings we try our best to take into account your preferences, however without guarantee. The allocation and the name of the area in which is situated the accommodation will be known only on the day of arrival.
The campsite can accommodate up to 6 people on a pitch (children and babies included).
Each pitch has 3 connections :
An adaptor for french plugs (a majority) can be borrowed from the reception. Deposit 15 €.
Water and electricity (5a or 10a) are included in the price of the pitch.
No, the individual drain can eventually be used to evacuate the water of the dishes, but not of the toilets. There is a service area for this on the campsite.
Generally yes, but the position of the sun varies at the moments of the day. Some areas may also be pruned or sunny.
You can find an inventory list in every type of mobile home.
Blankets and pillows are available in all accommodations. There are certain accommodations where the sheets are included; the Merlot First and the Merlot Premium. In the other accommodations the sheets are not included; in which case you can rent them on site at the locaclub.
There are certain accommodations with televisions; the Merlot First and the Merlot Premium. The other accommodations don’t have televisions. There is no rental service for televisions (the mobile homes are not equipped with antennas). Major events are broadcasted at the bar of the campsite.
Yes, rental service for baby cots and high chairs are available at the locaclub.
No, you have to clean by yourself before you return the keys. You can make an appointment for the final control.
Else, you have the possibility to book a cleaning package, costs: 85€. When it’s not clean, 100€ will be charged.
Car parking for one car is provided on the pitch. An additional car (paid in some periods, see prices camping) must be parked on one of the campsite’s carpark on the entrance of the campsite (spaces on the carparks are limited)
In july/august, the access gates of the camping close at 11:30 pm. After closing of the barriers, cars are to be parked on the parking near the entrance of the campsite (subject to availability).
Yes, the bracelet is obligatory, it gives you access to the water park, to join water games and the danses du soleil!
The danses du soleil, are everyday at noon at the water park!
The water park at domaine la yole is made up with 6 pools (more than 1000m2 of water) and surrounded by 3000m2 of converted beach, and some long chairs.
Heated parts (depending of the weather) :
And of course the covered pool : 10 x 20 m, 1.90 m deep
The water park has heated parts:
The children’s lagoon and the slides are heated (depends the weather)
The water park will be opening and closing at the same time as the camping.
April, may, june, september: 10 – 18
July and august: 09 – 20
No, the wearing of shorts is not allowed, only bathing suits are allowed.
The beach is at 500m from the campsite.
No, dogs are not allowed on the beach.
The town center of valras-plage is at 3 km. The little train from valras makes round trips between downtown and the campsite (paid service).
Baby kit (high chair, bed, and bath), linen kit (sheets, towel and bath mat), bikes (adults/children), refrigerators.
An adaptor for french plugs can be borrowed from the reception. Deposit 15 €. Some connections are european.
The campsite proposes paid access to the internet via :
You can simulate a reservation request on our website. Possibilities for booking will appear.
How can i make a booking?
Log on to our website. If you don’t know how to log on, ask for a booking contract on: 00 33 4 67 37 33 87.
You can pay your booking by credit card or bank transfer. On site: credit card or cash.
GENERAL TERMS AND CONDITIONS OF SALE 2018
Renting an accommodation or an open air camping pitch implies that the customer should respect the general booking conditions and that he approves all the rules without reservation. Each family should be registered through a booking contract, the rights of which are not transferrable. The rental is a “temporary” rental.
The information and prices published in this brochure are provided subject to printing errors or omissions (texts and photographs are not contractual and may differ). Only the prices indicated on your invoice are contractual. The prices mentioned in this brochure are indicated in Euros, including VAT (following the valid rate on 01/10/17). The price set during the booking includes the valid VAT rate.
The contractual price is subject to change within the legal limits and rules, “in case variations in the valid VAT rate occur between the date of booking and the date of payment of the balance”.
Children under the age of majority who are not with their parents, shall not be accepted on Campsite La Yole.
Group bookings : All bookings, whether made by a legal person or a legal entity, that include over 3 accommodation units or camping pitches for the same dates of stay, are considered group bookings. All online-marketed accommodation units and camping pitches are intended to individual customers only. All group booking requests must be sent by email to firstname.lastname@example.org.
After receipt of your down payment, you will be sent a booking confirmation.
Ø BOOKING :
Your reservation will only be effective subject to our agreement and upon receipt of the completed contract, the relevant deposit, and the €30 reservation fees, which will not be refunded to customers in the event of cancellation.
Payments sent to us without the completed contract shall in no way guarantee a reservation.
– The reservation of a camping pitch or rental is done on a strictly personal basis. It is forbidden to sublet or transfer your booking to someone else without prior agreement from the campsite. (7-day withdrawal period).
– The pitches and rentals are allocated without distinction, and according to the order in which reservations are made, and to availability. In case of specific requests taking into account your preferences, we will do our utmost to meet your demands (additional charge of €15/stay), according to availability. Should this request not be met, this additional charge would be refunded in full.
Pitches and rentals: you will receive a confirmation of your reservation. Pitch and accommodation numbers will only be communicated upon arrival.
ü Down payment:
30% of the total cost of your stay + €30 reservation fees, for all bookings made more than 30 days before the arrival date specified in the contract.
100% of the total cost of your stay for bookings made less than 30 days before the arrival date specified in the contract.
Accepted means of payment: credit card and bank transfer
ü Balance payment:
The stay must have been fully paid 30 days before arrival date.
If we do not receive your payment within this deadline, your reservation will be cancelled and your deposit will not be refunded to you.
Ø CANCELLATION AND BOOKING CHANGES
The customer can formulate booking change requests (dates/accommodation type) in writing (letter or email) to the campsite, which shall be subject to our availabilities and our possibilities. Deferrals onto the next season will not be permitted. Should the change request not be met, the client shall sojourn according to the initial booking conditions or cancel the stay according to the cancellation conditions.
Each modification request (dates of the stay, number of guests, pitches, etc.) may also result in a change to the initial pitch number and shall be charged 10€/change.
Any stay extension request will take place according to availability and to the applicable rates. Any request to shorten the length of the stay is considered as a partial cancellation and shall be subject to our cancellation and stay interruption conditions.
ü Unused services
If the stay is interrupted or shortened (late arrival or early departure) by the customer, the customer shall in no way be entitled to a refund.
ü Cancellation due to Campsite La Yole
If cancellation occurs due to Campsite La Yole, the stay shall be totally refunded except in cases of force majeure. This cancellation shall however not entitle you to receive any damages.
ü Cancellation due to the customer
· Cancellation without insurance
If your cancellation (cancellation receipt date taken into account) occurs between 1 October 2017 and 1 March 2018 : NO CANCELLATION FEES will be charged.
From 1 March 2018 onwards :
More than 30 days before your arrival : you will be charged the down payment and the booking fees by Campsite La Yole
> between the 29th and 16th day before your arrival : the booking fees will be charged to you as well as 50% of the amount of your stay.
> between the 15th and 8th day before your arrival : the booking fees will be charged to you as well as 80% of the total amount of your stay.
> less than 7 days before your arrival, failure to turn up, late arrival, or early departure : Neither the booking fees nor the cost of your stay will be refunded.
· Cancellation insurance
With Campsite La Yole you’re given the possibility to subscribe to a cancellation and stay interruption insurance with your booking contract. Our partner, Gritchen Affinity, undertakes to refund part or the entire cost of our customers’ stays.
In the event of cancellation, the campsite must be informed of your withdrawal in writing (email, postal letter) immediately after occurrence of the event causing the cancellation. If the event inducing your cancellation is foreseen in the general terms and conditions (more info on www.campez-couvert.com or directly through the campsite), your request must be communicated to the insurance company within 48 hours after the event has occurred along with the necessary documents and information justifying the cancellation.
The cancellation insurance amounts to 2.7% of the total cost of your stay.
In the absence of a written document by the person making the booking, stating that he/she has had to delay the date of his/her arrival, the booked accommodation or pitch will remain available until midday the following day. After that period of time, the accommodation or pitch will be at the campsite’s disposal again. In the event of late arrival or early departure, the customer shall in no way be entitled to a reduction or compensation, no matter why.
Ø YOUR STAY:
The names of all customers staying on the campsite must be mentioned in the contract. Management reserves the right to deny families entry to the campsite if they arrive with a number of persons that exceeds the maximum capacity of the rented accommodation (maximum of 2, 4, 5, or 6 guests including children and babies, depending on the type of rental property) or camping pitch (maximum 6 guests, including children and babies). The same conditions apply to families who provide false information when making their reservation.
We will also refuse entry to the campsite to customers whose behaviour causes a nuisance disturbing the peace and calm of the campsite, and whose behaviour conflicts with the campsite’s regulations.
Pitches : minimum 7 night stay from 14/07/2018 to 01/09/2018, with the possibility of choosing your days of arrival and departure (depending on availability).
The pitches are available for rental from 2:00 pm onwards. Checking-out takes place between 08:00 am and 11:00 am. Each pitch is intended for 1 family only (parents and children) and 1 basic set up. Extra installations are allowed as long as they fit onto the pitch (total set up must not exceed 4 elements/pitch), and they will be charged.
Rentals : From 14/07/2018 to 01/09/2017: weekly stays : from Saturday to Saturday, from Sunday to Sunday, or from Wednesday to Wednesday (depending on availability).
Other periods: minimum 2 night stay, with daily arrivals and departures.
Keys will be handed over from 4:00 pm to 8:00 pm.
All cottages and mobilehomes are equipped with the necessary cooking dishes and material, and bed linen (except for sheets and towels). The inventory list is handed over upon arrival. The tenant needs to check the inventory list and notify any faults on the same day. All remarks regarding the cleanliness or the general state of the rental accommodation must be notified at the latest 24 hours after your arrival, for us to be able to react and to remedy the problem immediately.
Complaints made after more than 24 hours after your arrival will not be taken into consideration.
You must inform the reception about visitors, and elements inducing additional charges. Your visitors are not permitted to participate in the site’s activities or use its facilities (water park, tennis courts, etc.)
ü Security deposit:
For rentals: a €270 security deposit (credit card only) per rental must be paid by the tenant, on the day of arrival. This security deposit will be refunded on the day of departure* after deducting any compensation costs based upon supporting invoices and linked to any damage observed during the final inventory inspection. The fact of retaining the security deposit does not exclude any further compensation costs if the restoration costs were to be superior to the security deposit itself.
A fixed sum of €110 will be deducted from the security deposit if the material has not been cleaned on the day of departure.
(*) In July and August, checking-out takes place on Saturdays, Sundays, and Wednesdays between 7:30 am and 10:00 am. If you leave outside these hours, your security deposit will only be refunded after we have verified the condition of the rental property.
For Comfort pitches the security deposit is €100 (credit card only).
– Rental accommodations: On the day of departure indicated on your contract, your accommodation must be freed before 10 am at the latest by appointment with our service team. The appointment time depends on availability, and has to be made two days before departure, at the latest.
The accommodation must be left perfectly cleaned and the inventory list may be checked. Any broken or damaged object will be charged as well as any required restoration costs. * See security deposit
In the event of late departure, an extra day may be charged at the corresponding nightly rate.
DURING THE STAY :
All persons staying on the campsite, including visitors (visitor bracelet), must wear their bracelet. Bracelet loss will be charged.
Each camper must comply with the campsite regulations displayed on the campsite. The camper is legally responsible for disturbance caused by the persons staying with him. Management reserves the right to evict any client who does not abide by the campsite regulations, causes a nuisance, behaves aggressively, or provides false information about the persons accompanying him, without prior notice or reimbursement.
Noise : Absolute silence from 11.30pm. Two warnings for noise disturbance may lead to expulsion from the campsite. In case of complaints or violence, you will be asked to leave the campsite immediately. Cars are not allowed into the campsite after 11.30pm. Vehicles are prohibited from driving between 11.30 pm and 7am.
There will be no refund if you leave before the end of your stay.
There will be no refund or compensation in case of temporary or seasonal closing of one or more facilities due to a technical problem, weather circumstances, administrative or legal events.
All customers must have a third-party liability insurance policy, as well as a ‘holiday rental insurance extension’ for accommodation rentals. The campsite will not accept any liability or responsibility in case of theft, fire, bad weather…and in case of accidents for which the camper is liable.
DOGS are accepted on our campsite (except for French Category 1 and 2 classified dogs breeds – dangerous dogs), and are subject to an additional charge, to be paid upon reservation. When authorized, they must be kept on a lead at all times. They are not allowed into the pool area, into the food shops, and inside buildings and premises. The dog vaccination booklet must be up-to-date.
It is prohibited to leave a pet on its own on a camping pitch, attached to a lead, inside a car, or inside a rental accommodation.
Ø CONSUMER DISPUTE MEDIATION PROCESS :
Complaints will only be taken into consideration when they are done in writing and during your stay.
In case of a dispute and after having contacted the customer service department, customers can make use of an ombudsman, within maximum one year of the date of the written claim by registered letter.
In accordance with the provisions of the French Consumer Code concerning consumer dispute mediation processes, customers have the right to use the ombudsman services suggested by SA Camping de la Yole free of charge. Proposed Consumer Law ombudsman service is MEDICYS.
– website : www.medicys.fr
– By post : MEDICYS – Centre de Médiation et Règlement amiable des huissiers de justice
73 Boulevard de Clichy
You give permission to Campsite La Yole and any person commissioned by the campsite to take photographs of you, to record you or to film you during your stay at Campsite La Yole and to use the resulting images, sounds, videos and recordings on any media (especially on Camping La Yole’s websites and web pages, – including Facebook –, as well as on Campsite La Yole information and promotion media and on travel and tourism guides). This permission applies for you as well as for people staying with you. Its sole purpose is to promote and to provide information about Campsite La Yole establishments and network, and it shall in no way damage your reputation. This permission is provided free of charge for all countries and for a period of 5 years.
Ø CAMPSITE LA YOLE’S OBLIGATIONS AND RESPONSIBILITY
All photographs and texts used in the brochure or on Campsite La Yole’s website are not contractual and may differ. They are only indicative. Certain activities and facilities offered by Campsite La Yole and mentioned in the brochure description may be cancelled, particularly as a result of weather conditions or force majeure events, as defined by French law.
Management reserves the right to suspend certain services without notice.
Ø DATA PROCESSING AND LIBERTIES:
The information you provide us with, at the time of your booking, will not be transmitted to any third party. Campsite La Yole shall treat this information as confidential. It shall solely be used by Campsite La Yole’s internal services to process your booking ; as well as to reinforce and personalize communication and services aimed at Campsite La Yole clients, and to match their centres of interest. In accordance with the data-processing and liberties law of 6 January 1978, you have the right to access, correct and object to personal data relating to you. To do so, simply send a written statement to the following address, with your full name and address:
S.A CAMPING LA YOLE
Campsite rules (rules extract)
Complete rules are posted in front of the reception.
The security guards are present to ensure security and to assure that rules are observed by all. For a pleasant stay, please take notice of the following.
The electric circuits must have proper earth connections, non conform plugs will be disconnected. You can only use power for lighting, tv and fridge. Electric barbecues are not allowed (5a-1200w)
Open fire is strictly forbidden. Next to the barbecue you should keep at least 5 liters of water available. If not the use of the barbecue will be forbidden immediately. The barbecue should be placed far away from any installation, plants or trees, even when it’s not functioning.
All animals must be kept on a leash and must be vaccinated. Owners must have their pet’s vaccination certificates and abide legislation on this subject. Please note that we do not accept breeds of dogs listed as dangerous on the campsite (First category listed dogs, under French law). Pit bulls and Rottweilers must be muzzled.
The sticker you received on arrival must be put on the lower right hand side of your windscreen. Driving and parking should be done according the road signs and directions of the guards. Traffic is not allowed between 00.00 p.m. And 7.00 am (main gate will be closed). It’s forbidden to park along the roads.
Any person causing damage to plants, trees, fences and campsite property will be charged for the damage. Every camper shall leave his pitch in a neat and tidy condition. Don’t bother the neighbors with loud music or noise, don’t litter, keep helping us to keep the campsite clean:
Glass and plastic containers are at your disposal at the central parking next to the shopping center.
Swimming pool rules can be found on the life guard’s office door. These rules are made for your security. Please comply with them. Anyone who does not follow the security measures set out by the french swimming pool regulations will be denied access for the rest of his/her stay and this without any compensation.
The swimming shorts are prohibited.
A bracelet will be given to each guest, except children under 5. The bracelet should be worn throughout the holiday.
The bracelet must be worn on the wrist and adequately adjusted.
After the alarm has been given please stay on your pitch or go back to it as quickly as possible without panicking. Instructions will be given by a car with a rotating light and megaphone. This car has priority, don’t block it. Evacuation planning can be found on the board before the reception and on the outside wall of the sanitary blocks. You can find emergency phone numbers in the telephone booths.
The camping pitches are accessible for disabled people. A map is always available at the reception.
People in a wheelchair have access to an adapted sanitary.
We have two adapted mobile homes available for disabled people.